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Managed IT Services FAQs

• What are managed IT services?

  Managed IT services are ongoing technology support delivered by an outside provider for a predictable monthly cost, covering monitoring, maintenance, security, and user support. Instead of calling someone after a system breaks, businesses get a team that watches their environment around the clock and resolves issues early, often before employees notice them.
  

• What is included in Standley Systems' managed IT services?

  Standley's managed IT services include 24/7 monitoring and response, patching and endpoint management, Microsoft 365 administration, identity and access management, email security, and backup and disaster recovery with continuity planning. Clients also get vCIO support for IT strategy, roadmaps, and budget planning. Cybersecurity is delivered as part of the service rather than sold separately.

• Where does Standley Systems provide managed IT services?

  Standley provides managed IT services to organizations throughout Oklahoma, supported by offices in Oklahoma City, Tulsa, Chickasha, Ardmore, Enid, Lawton, and Broken Arrow. In the Dallas-Fort Worth area, Standley offers managed print and document management services; managed IT is an Oklahoma offering.
  

• Does Standley Systems offer cybersecurity services?

  Yes. Cybersecurity is part of Standley's managed IT services for Oklahoma organizations. It includes managed detection and response (MDR), vulnerability and patch management, multi-factor authentication, security awareness training with phishing simulations, and compliance guidance for frameworks such as HIPAA, CJIS, and PCI.
  

• Are managed IT services a good fit for small businesses?

  Yes. Managed IT exists for organizations that need reliable, secure technology without staffing a full internal IT department, which describes most small and mid-sized businesses. Standley supports Oklahoma SMBs alongside larger organizations, including healthcare, education, and tribal organizations, with the same monitoring and security model scaled to each environment.