Though we often don’t realize it as we go about our day to day business, our office equipment’s performance is critical to daily functionality. This fact becomes abundantly clear when a copier or printer stops working. Downtime on any piece of office equipment impacts your business, so it’s important to focus on keeping your devices up and running.Here are some of the key steps you can take to keep your copiers and printers running smoothly.
Stay on top of maintenance
Routine maintenance is one of the easiest actions you can take to extend the life of your equipment. Preventative maintenance calls help identify any potential problems before they arise, so there is less of a chance that you’ll experience costly downtime.
In addition to maintenance service calls, your office can help with prevention, too. Ensuring that any and all updates are installed on your equipment is important. And, making sure everyone in the office is well versed in proper device usage can help avoid any problems that might come from improper handling.
Respond quickly to issues
When issues do arise — paper jams, error messages, something not working quite right — it’s crucial that the issue is addressed quickly. Sometimes error messages or slow-moving machines are ignored and chalked up to being a minor annoyance. This can lead to much larger issues down the road.
If a device just isn’t working correctly, or if you have an error message you don’t understand, call a pro. A technician can diagnose the problem and get it fixed before it becomes a larger situation.
Have a reliable service provider
One of the best moves you can make to ensure the life and longevity of your office equipment is to have a reliable partner. Knowing who to call when you need a fix — or a replacement — makes the process of handling equipment issues much simpler.