At Sterling Chemical, the work doesn't happen in a single office building.
Their Tulsa metro site includes multiple facilities and operational areas, each with its own teams, workflows, and printing needs. In an environment like that, print devices aren't just "nice to have," they support real day-to-day operations, documentation, and production processes.
So, when Sterling Chemical began evaluating their print environment and looking at new options, they needed more than a vendor who could deliver equipment.
They needed a partner who could step in, assess the full picture, and build a plan that made sense across a complex site.
Sterling Specialty Chemical is a chemical manufacturing organization with a global footprint and multiple facilities at their Tulsa metro site. Their operations involve high print volume, safety driven facility requirements, and a mix of production and office-level printing needs.
With multiple departments rleying on printers daily, their print environment needed to be reliable, consistent, and strategically placed, not just installed wherever there was wall space.
From the begining, Sterling Chemical was most impressed with the way Standleys approached the project, not as a quick equipment swap, but as a true assessment and planning process.
During the evaluatioin, the Standley team completed a detailed site walk through, mapping out device locations and reviewing needs across the facility. Danny Glenn described the process as more thorough than what he had experienced before, including a detailed review of printer capabilities, paper requirements, and where certain features were actually necessary.
And because Sterling is a chemical manufacturing environment, the assessment wasn't as simple as "walking around the building." Certain areas require extra safety procedures and access requirements, which Standley's team worked through as part of the planning process.
The result was a placement strategy that felt intentional and practical, not based on assumption, but on real workflow needs.
Ultimately the solution implemented was an imaging environment that included approximately 14 devices across their site.
Rather than placing printers randomly or duplicating equipment unnecessarily, the emphasis was on placing devices where they made the most sense for each department's daily operations.
This helped Sterling Chemical build a print environment that supported both office workflows and higher-demand production output.
One of the key improvements Sterling Chemical highlighted was the production printer implementation.
Danny explained that the production system included built-in computing functionality, which gave their team flexibility in how they handled printing workflows. When departments are busy - or when staff need access outside of normal hours - being able to print directly at the machine helps reduce delays and bottlenecks.
"They can just walk up and print...that saves a lot of time."
In a manufacturing environment, that kind of access isn't just convenient - it can prevent small tasks from turning into operational slowdowns.
Sterling Chemical also emphasized the service experience as a major benefit of the relationship.
Even with complex equipment like a production printer, Danny shared that service response has been consistently quick, being same-day and sometimes within just a few hours depending on scheduling.
Just as important, the support process has been straightforward. When they need help, they call and get answers quickly, without unnecessary steps or delays. Danny also pointed out that being able to reach a real person matters to their team, especially in an environment where people don't have time to fight through automated systems.
Beyond equipment and service, Sterling has been impressed with the account management and billing structure.
Danny specifically highlighted the value of a simplified invoice process, including having a single, consolidated invoice.
That consolidation makes it easier for Sterling's team to track spend, reconcile costs, and manage procurement without dealing with unnecessary billing complexity.
In additon, Sterling has been able to receive reporting and usage data in a way that feels useful and digestible, not overwhelming.
Today, Sterling Specialty Chemical has a print and imaging environment that supports their multi-facility operations with greater structure and consistency.
Through a data-driven assessment, strategic placements, simplified billing, and responsive service, Sterling has been able to reduce fritction in day-to-day print operations - and make the overall environment easier to manage.
"When you've got a lot going on, having something that just works - it makes a big difference."
As Danny shared, the relationship has been straightforward, responsive, and easy to work with.
Sterling Chemical's experience shows that in a manufacturing environment, printing isn't about just "having devices."
It's about having the right devices, in the right places, supported by service and billing processes that don't add unnecessary complexity.
With Standley Systems, Sterling Chemical gained a print partner that approached the project with planning, data, and operational practicality - helping create a setup that supports the work happening across their Tulsa metro facilities every day.