Business Technology Blog

COVID-19 Update - Standley Systems

Written by Kali Mogg | Mar 17, 2020 11:16:11 AM

With concerns about COVID-19 escalating across Oklahoma, we want to assure everyone Standley Systems is taking appropriate measures to minimize impact however possible. In addition to following CDC guidelines, we are taking the following actions to avoid business disruption for Standley clients.

Parts & Supplies – We maintain close contact with manufacturers to monitor any potential availability issues and have ordered a surplus of parts and supplies to help stem any unforeseen issues that may arise.

Machine Delivery & Installation – All Standley team members are committed to frequent hand washing, no handshakes, and careful cleaning of all machines and company vehicles.

Remote Service Calls – All Standley service technicians are constantly monitoring calls for any issue that may be resolved by phone or email.

On-Site Service Calls – Standley service technicians make multiple calls each day and are required to observe client policies or special requests, specific to their environment. They are committed to frequent hand washing, no handshakes, and careful cleaning of all machines and company vehicles.

For your convenience, there are multiple ways to reach us:

  • Visit Standleys.com and click on the Customer Portal in the top right corner of the home page. It will prompt you for a Customer Login, giving you access to your account information and all online resources. You can also use the Live Chat option to connect immediately with a Client Care representative.
  • Call 405-224-0819 or 1-800-522-3725. Please have the machine ID number ready for easy reference. It is located on the Standley tag on the front of the machine.
  • Email customercare@standleys.com. Please provide your machine ID number, company name, contact name and phone number, and how we can help.

All Standley Systems personnel know to stay mindful of their surroundings, report any potential health threats and do everything possible to help our clients through this challenging time.

We appreciate you choosing Standley Systems and greatly value the opportunity to serve your office technology needs. We continue to pray for the health of our state and appreciate everyone’s shared commitment to make smart decisions and take care of one another.

Please continue to check in for future updates regarding this matter.